Returns & Exchanges

At apiSanitizer, we prioritize your satisfaction and offer a hassle-free 30-day return policy for all unused and unopened merchandise. If you are not completely satisfied with your purchase, we are here to help ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all labels and seals are intact to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.